HR Advisor

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HR Advisor Job Description

Job Role

To deliver a professional HR service to clients through management of the employee lifecycle and provision of HR advice and support across a broad range of generalist HR areas.

Responsibilities

• Client facing
• Provide comprehensive employees relations advice and support to all clients.
• Attend face to face meetings with clients to advise managers and support employee relations cases with employees and their representatives.
• Maintain knowledge of all practices and procedures relevant to HR ensuring documents/ templates are up to date with current legislation and best practice.
• Implement document packages for clients including telephone and email support.
• Provide technical support to all HR activities and services, including software development and implementation, for example, BreatheHR implementation for clients.
• Support clients to onboard employees and manage the employee life cycle including ensuring all legal obligations are met.

• Draft Contracts of Employment and HR Policies for each individual client
• Undertake contract, policy and process, and handbook review activities for clients.
• Onboard new retained clients to The HR Branch.
• Monitor developments in employment law and HR best practice.
• Review and draft HR policies and procedures to achieve client organisation objectives.
• Undertake grievance/disciplinary investigations, as per client requirements including taking detailed notes of meetings and providing thorough reports of findings in line with client requirements.
• Placing of adverts for clients and management of recruitment administration including drafting job descriptions, scheduling interviews, managing feedback and co-ordinating offers.
• Managing ‘right to work’ process for clients including visa status and sponsorship.
• Be involved in a variety of HR projects for clients e.g. delivering management training, supporting TUPE processes etc.
• Use case and action management software to respond to client needs.
• Support development of systems and processes to ensure efficiency in ways of working and that client needs are met effectively.
• Be responsible for meeting targets and KPI’s re client activity and sales.
• Ensure accurate recording of time spent on client activities for re-billing.
• Commitment to CPD

Business development & marketing

• Make regular contact with clients from a client care perspective.
• Maintain excellent client relations with our wide client base
• Coordinate with the company directors and team to provide support to all business developmental activities.
• Support the development of website, social media presence and marketing for business.
• Develop and promote personal professional brand to link to company’s aims and objectives

Person specification

• Detailed understanding of payroll administration
• At least 2 years generalist HR experience
• CIPD L5
• Experience of managing employee lifecycle administration
• Experience of using computerised HR/payroll systems
• High level of numeracy
• Able to work with minimal supervision
• Able to manage own workload and client workload
• Excellent written and verbal communication skills
• Understanding of recruitment and recruitment processes -
• Organisational and administrative skills
• Solid knowledge of employment legislation
• Personable with strong communication and relationship building capabilities across all levels of the business
• Practical and logical; able to solve problems quickly
• Excellent, eagle-eyed, attention to detail.
• Able to articulately and confidently break down and relay complex information, in understandable terms.
• Excellent time management.
• Customer focused, with a proven presence as an authentic and credible professional whose knowledge of the subject matter stands up to scrutiny.
• Proven experience of using MS Office packages, including Word, Excel, Outlook, PowerPoint, Sharepoint and Teams.
• Flexibility to work remotely, visit customer sites across the east midlands and sometimes further afield and come into the office on a regular basis.
• You will need to have the right to work in the UK as we are unable to support applicants who require sponsorship.
• Full driving licence and able to visit client sites on a regular basis across the UK
• Flexibility in hours of work is key.