Department: Housekeeping
Reports to :Housekeeping Manager
Job Objective: To ensure all LEH bedrooms & public areas are kept to the LEH desired standard of cleanliness as instructed by the housekeeping manager Head Housekeeper in accordance with the LEH training manual.
Main Responsibilities
- Deliver exceptional customer service at all times
- Ensure customers are shown promotions at every opportunity (room guides)
- To carry out all cleaning duties throughout the LEH building as required by your line manager including but not limited to public areas, guest bedrooms & bathrooms
- Dusting & polishing furniture & fixtures
- Making beds, changing linen & towels in line with LEH training manual
- Cleaning of all glass & mirrors using the specified products & adhering the LEH COSHH & PPE procedures
- Ensuring all bedrooms are stocked with the appropriate number & variety of toiletries & tea tray supplies
- The tidying/cleaning of ‘stays’ in accordance with LEH policy’s & procedures
- Emptying of bins & rubbish as required
- Cleaning & sanitising all bathroom white goods adhering the LEH COSHH & PPE procedures
- Vacuuming/cleaning carpets & hard floors
- Taking delivery & recording dirty laundry from external companies in accordance with LEH policy’s & procedures
- To maintain high standards of refuse management, including the removal of all daily waste to the appointed area
- To report any maintenance issues to a member of the LEH management team
- Sorting, washing, loading, & unloading laundry
- Maintain personal knowledge by completing in-house training & attending courses as required
- Always adhere to all company policies & procedures
- To be correctly dressed, clean, tidy & adhere to the LE policy on personal hygiene
- To arrive for shifts on time & ready to work
- Be involved & contribute in team meetings
- Carry out any reasonable request given by a member of the management team
- To be able to communicate effectively with customers & colleagues
Requirements
Enthusiasm
Excellent customer service
Willingness to learn
An interest in working within hospitality
We can offer you
Excellent learning & development
Opportunities for promotion & career progression
Family & friends’ rates for dining, shopping, accommodation, and entry to the attractions
28 days holiday
Discounted meals
Uniform provided
Free car parking
Social events
Job Types: Full-time, Part-time
Salary: Dependant on age & experience.
Job Types: Full-time, Part-time
Pay: £12.20-£12.25 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Sennen TR19 7AE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person