Housekeeper Vacancy at The White Lion Hotel, Aldeburgh
White Lion Hotel
Market Cross Place
Aldeburgh
Suffolk
IP15 5BJ
The Hotel Folk are currently looking for a conscientious and hard-working Housekeeper to join their friendly team based at The White Lion Hotel in Aldeburgh.
It is a part time role, working 25 hours per week including some weekends.
Hourly pay: up to £12.21 per hour
Overall Job Purpose:
To clean and service all general and guest rooms efficiently and to the highest possible standard.
Main Responsibilities:
Customer Focus:
- Be friendly and polite to customers at all times.
- Offer assistance to guests and customers where appropriate.
- Ensure that the Head Housekeeper is aware of any special requirements.
- Always check vacated rooms for lost property and ensure that any lost items are handed in and recorded correctly.
Key Tasks:
- Clean, tidy and service guest bedrooms and general rooms in accordance with checklists and local standards.
- Replenish linen, toiletries and stationery in each room
- Change linen and towels as required.
- Thoroughly clean all floor and surface areas.
- Help to set up rooms for special events and functions if required.
- Report any faults or damage to the Head Housekeeper as soon as possible.
- Remove all dirty linen, rubbish etc. from rooms, dispose of it correctly.
- Carry out accurate linen checks.
- Keep storage areas clean and tidy.
- Ensure that the correct procedures are followed at all times.
- Always follow health and safety procedures.
Key Performance Measures:
- Cleaning standards
- Guest comments/feedback
Special Requirements:
- You will be required to wear a uniform
- Be able to work flexibly – e.g. working shifts, weekends and public/bank holidays when required
- Be willing to cover in other hotels within the group when required
The job holder may also, from time to time, be asked to undertake other tasks and responsibilities which are not listed in this job description but which are commensurate with and in the spirit of the post.
Benefits of working as a part of The Hotel Folk
- Free Golf at Thorpeness Golf Club.
- Cost price products at Weavers' House Spa (+ VAT) and 50% off treatments Monday to Friday.
- 50% off food in all Hotel Folk restaurants for yourself and up to three others. Free meals when on duty.
- Bed & Breakfast in any of our hotels, prices from only £50 per room per night.
- Employee Assistance Programme.
- Up to 28 days annual leave.
- Company pension scheme.
- Training & Developments Opportunities.
About The Hotel Folk:
Founded in 1996, The Hotel Folk have grown to comprise of six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
You must have the Right to Work in the UK without sponsorship to be considered for this role.