We are looking to expand our fantastic housekeeping team at The Packhorse Inn, a perfectly suited role for those who prefer working in the mornings. At Chestnut, we strive to deliver a superb guest experience, from check-in through to check-out. Our housekeepers play a crucial role in ensuring this experience is met by looking after our beautiful rooms, making them clean and welcoming for our guests.
The Packhorse
A member of the Chestnut collection of pubs, inns and restaurants. A village green, a thriving local shop, a meandering river and an award winning local - Moulton really is the quintessential rural idyll. Nestled in the folds of the West Suffolk hills the Packhorse Inn sits at the heart of its community. A stroll away from the medieval bridge that inspired its name and a short trot from all that Newmarket has to offer.
The first and founding inspiration for the Chestnut Collection, The Packhorse Inn remains the patriarch of the family - after all it's where it all began.
Why your role will be important:
- First Impressions: The cleanliness of our rooms and public areas creates a lasting first impression for guests, setting the tone for their entire experience.
- Comfort and Safety: A tidy and well-maintained environment ensures guests feel comfortable and safe, encouraging them to return and recommend our gorgeous pubs
- Positive Reviews: Cleanliness is one of the most frequently mentioned aspects in reviews. Your attention to detail helps us maintain high ratings and attract more guests.
- Operational Efficiency: A well-organized housekeeping process contributes to the overall efficiency of our operations, allowing us to provide consistent and high-quality service.
We are looking for individuals who:
- Have a great eye for detail and organisation
- Will ensure guest rooms, public areas, and facilities are impeccably clean and well-maintained.
- Will report any maintenance issues and help maintain a safe, pleasant environment for guests.
- Collaborate with other team members to deliver outstanding service.
Why Join Us?
- Incentives: Enjoy both team and individual incentives that reward your hard work and dedication – including staff days out and trips abroad
- Flexible Hours: Allowing our employees to maintain a work and home life balance
- Tips: Earn tips on top of your competitive hourly pay. Enjoy tracking your financial progress by using Wagestream
Perks of Working with Us:
- Being part of a friendly, supportive team as well as integrating with an array of different staff teams from other Chestnut properties
- Opportunities for growth and development within hospitality careers
- A vibrant, community-focused work environment.
- Enjoy both food and room discounts with friends
- Access to our exclusive Chestnut Hub which offers 100s of high street discounts
- Industry accredited and nationally recognised qualifications
- Employee reward and recognition prizes
- Referral scheme (earn up to £1500 per referral)
Who are Chestnut?
- Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.
- Any previous experience welcomed, however not essential.