Health Care Support Worker (Bank)

St David's Hospice
Conwy, Wales
1 day ago

Details of the role:

Location: Inpatients – Llandudno
Hours: Bank contract, zero hours per week, with flexible cover to include weekends, days, and night shifts.
Salary: £12.21 per hour.
Reportable to: Sister/Charge Nurse/Matron
Contract: BANK (casual to cover holidays and sickness)
Job reference: B25-04
Closing date: This is an ongoing vacancy, we review applications as they are received and conduct interviews periodically.

Are you compassionate, caring, and motivated to make a real difference to patients and families? Join our caring team at St David’s Hospice!

About the Role: We are seeking dedicated Bank Health Care Support Workers to join our team on a casual basis, covering holidays and sickness. You’ll work alongside our experienced nursing team to deliver person-centred care that promotes comfort, dignity, and respect at all times, providing vital support to patients with complex palliative care needs.

What you'll do:

  • Provide personal care, supporting patients with their hygiene, nutrition, and comfort needs.
  • Communicate sensitively with patients and families, offering emotional support when it matters most.
  • Monitor and record patient observations, reporting any changes to the nursing team.
  • Support patients and families at the end of life with compassion and dignity.
  • Ensure accurate record-keeping and uphold confidentiality.
  • Follow all Health & Safety, infection control, and safeguarding policies.

To do the role you'll need:

  • NVQ Level 2 in Health & Social Care (or equivalent).
  • Experience in a care setting (health or social care).
  • Empathy, patience, and a genuine interest in palliative care.
  • Flexibility to work across day and night shifts as required.
  • Strong communication and teamwork skills.

Desirable to have:

  • NVQ Level 3 in Health & Social Care (or willingness to work towards it).
  • Experience in palliative care.
  • Phlebotomy skills.
  • Ability to speak Welsh.

What you'll get in return:

  • Flexible, casual shifts to fit around your life.
  • The chance to develop specialist skills in palliative care.
  • Work within a supportive and compassionate team.
  • Make a meaningful difference to patients and their families.
  • Discounts from charity partners
  • Wisdom (Health Assured) membership covering you and your spouse or partner
  • Training and education opportunities
  • Opportunity to be involved in fundraising for the charity.

If you are motivated, caring and looking for a rewarding role where every shift truly matters, we would love to hear from you. Apply now to join our Bank team at St David’s Hospice.

Apply
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