Job Summary
We are seeking an experienced and dedicated Head Server to join our dynamic team. The Head Server will play a pivotal role in ensuring exceptional guest experiences by leading the serving staff, maintaining high standards of service, and overseeing the dining area. This position requires a strong background in hospitality and restaurant operations, along with excellent leadership skills.
Duties
- Supervise and coordinate the activities of the serving staff to ensure efficient service delivery.
- Train new servers on menu items, service standards, and food safety protocols.
- Manage guest interactions, addressing any concerns or feedback to enhance their dining experience.
- Assist in food preparation and ensure adherence to food safety regulations.
- Perform upselling techniques to promote menu items and increase sales.
- Maintain cleanliness and organisation of the dining area and service stations.
- Collaborate with kitchen staff to ensure timely and accurate order fulfilment.
- Utilise basic math skills for managing bills and processing payments efficiently.
- Implement effective time management strategies to optimise service flow during peak hours.
Experience
- Proven experience in a restaurant environment, preferably in a supervisory or leadership role.
- Strong knowledge of hospitality principles and guest services.
- Familiarity with food safety standards and culinary practices.
- Previous experience in serving, food preparation, or kitchen operations is highly desirable.
- Excellent communication skills with a focus on teamwork and collaboration.
- Ability to manage multiple tasks effectively while maintaining attention to detail. If you are passionate about providing outstanding service and have the necessary experience to lead a team, we invite you to apply for the Head Server position. Join us in creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: £24,420.00-£48,456.77 per year
Work Location: In person