Head of Region - Private Clients & Personal Lines Division
Location: North
Salary: Basic salary depending on skills and experience, plus bonus and company car
The next phase of our organisational design is in full swing at Everywhen, as growth and transformation journey continues, we are combining our General Insurance (GI) businesses. This journey brings a new, exciting opportunity for a skilled and experienced Insurance professional to move into one of four Head of Region positions, in our new Private Clients & Personal Lines Division.
Reporting to the Private Clients and Personal Lines Senior Leadership team, the Head of Region role acts as the senior leader at a regional level and will have overall accountability of all aspects of Private Clients and Personal lines business(s).
In this role you will have responsibility for the delivery of the regional P&L and be take control of driving growth through improved retention, cross sales, and new client sales. As a senior leader, you will set the standards of performance and behaviour, acting as a role model to others and leading and motivating the whole regional team ensuring that they have the correct knowledge, skills, capacity, and resources to grow sales.
The primary focus of this role is providing strong, effective leadership of the Region, driving and implementing the national strategy at a regional level with full P&L accountability. Overseeing all aspects of regional trading in line with budgets, and constantly reviewing the market and relevant sectors to understand new opportunities, performance against competitors in the market, identify challenges and threats from external competition and maintain key internal relationships with Everywhen stakeholders.
You can be based anywhere within the region you are assigned provided you are a reasonable distance from one of our key Private Clients and Personal Lines locations.
Some of the key responsibilities include:
- At regional level, you will lead and support the team to deliver the best customer outcomes meeting all Consumer Duty requirements whilst working collaboratively with your Private Clients and Personal Lines Senior Leadership team to achieve financial targets for your regions.
- Lead on all aspects of risk management, implementing plans which ensures every colleague meets risk and, where applicable, quality assurance requirements ensuring effective monitoring which highlights trends to enable actions and mitigations to be put into place.
- Work in collaboration with your Private Clients and Personal Lines Senior Leadership team to highlight potential barriers to retention or new sales and promote opportunities for business growth, sharing good practice and ideas.
- Constructively highlight to the Private Clients and Personal Lines Senior Leadership team any operational needs or requirements to ensure an optimal customer journey - balancing customer satisfaction and technical standards; implementing solutions, optimising resources, and managing workflow; driving standardisation and continuous improvement in the region, tracked, and monitored by meaningful MI.
What we are looking for
- An experienced people leader who has a strong track record of delivering sales growth and leading teams to deliver revenue targets within a regulatory framework.
- Demonstrable experience in a management role within Private Clients and Personal Lines insurance and extensive knowledge of the insurance industry specifically placement and insurer relationships
- Proven track record of delivering both top and bottom-line performance and growth, organically and inorganically.
- Experience of managing client relationships
- Able to improve business performance, income, and employee engagement within a regulated environment through effective sales planning.
- Strong commercial leader with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc.
- Significant, proven experience of managing a P&L Budget
- A robust understanding of business processes and performance levers
- Ability to demonstrate leadership of driving new ideas and innovation.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels across our organisation.
- Flexibility to travel you must be available to travel to our various offices and attend meetings which could include overnights stays.
This is a unique chance for an ambitious individual with a proven record who is looking for their next career move within our business in a fast paced, challenging and highly rewarding role.
For more information, please reach out to Darren Walsgrove for a conversation or to request a full role profile.
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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
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