Job Summary
We are seeking a dedicated and experienced Head Housekeeper to oversee the housekeeping department within our esteemed hotel. The ideal candidate will ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and organisation. This role requires strong leadership skills, attention to detail, and a passion for hospitality.
Duties
- Supervise and coordinate the daily activities of the housekeeping team, ensuring efficient workflow and adherence to quality standards.
- Conduct regular inspections of guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards are met.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Train and mentor housekeeping staff on best practices in cleaning techniques, safety protocols, and customer service.
- Address guest complaints or concerns promptly and professionally, ensuring a high level of guest satisfaction.
- Develop and implement housekeeping policies and procedures to enhance operational efficiency.
- Collaborate with other departments to ensure seamless service delivery throughout the hotel.
Qualifications
- Previous experience in a housekeeping role within the hotel or hospitality industry is essential.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent organisational skills with keen attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficient in using cleaning equipment and understanding of cleaning chemicals and safety procedures.
- Strong communication skills, both verbal and written, with a customer-focused approach.
If you possess a passion for maintaining high standards in hospitality and have the necessary experience, we invite you to apply for this rewarding position as Head Housekeeper.
Job Types: Full-time, Permanent
Pay: £29,000.00-£32,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person