- Head Of Hospitality
- Nottingham Forest Football Club
- £40,000pa + excellent bonus and benefits
- 40hrs pw 5/7 to include evening and weekends as business demands
Job Introduction
Are you passionate about exceptional hospitality? Can you lead a large team to deliver world-class service at one of the UK's most iconic football venues? At Sodexo Live!, we bring events to life. We’re looking for a dynamic and commercially astute Head of Hospitality to lead match day and non-match day operations at Nottingham Forest Football Club.
At Sodexo Live!, we bring people together through unforgettable experiences. Whether it’s a Premier League match, a high-profile awards dinner, or a sold-out concert—we do it all. As part of our team, you’ll be supported to thrive, grow and make a real impact every day.
As Head of Hospitality, you’ll play a key leadership role overseeing our full hospitality operation, including match day, conference & banqueting, and VIP experiences.
Strong leadership skills, a commitment to high standards, and a passion for training and developing teams are essential for success in this exciting role.
What You'll Do:
Reporting to the General Manager, you will:
Maximise profitability through smart financial management and service excellence
Deliver high-end, consistent service across all hospitality areas – match days, events, and fine dining
Lead and inspire a large hospitality team, ensuring motivation, performance, and development
Collaborate across departments including staffing, sales, culinary, and finance to meet business KPIs
Take ownership of EPOS and back-of-house systems, stock, GP, and client billing
Build strong client and stakeholder relationships to ensure long-term success and satisfaction
Champion Health & Safety compliance, audits, and best practice
Please take the time to read the attached job description
What You Bring:
Essential:
Proven leadership in hospitality operations, ideally in stadia or large-scale event environments
Strong commercial acumen with experience managing budgets, P&Ls, labour, and procurement
Outstanding people leadership skills with a commitment to employee engagement and development
High resilience, initiative, and energy with the ability to remain calm under pressure
Excellent communication and stakeholder management skills
Sound understanding of Health & Safety, food hygiene and operational best practice
Desirable:
IOSH Managing Safely certified
SIA Personal Licence holder
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today! Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.