Head of Data Analytics

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of Data Analytics

About the role

Capital One UK is the leading credit card provider for customers new to credit or rebuilding their credit. We pride ourselves on lending fairly, innovating digitally, and putting customers and their data at the heart of every decision. Our human-centered, data-driven approach creates financial experiences that truly empower customers.

We’re looking for a collaborative, innovative data leader to shape the future of analytics at Capital One. As Head of Data Analytics, you’ll lead a centralised team of 35 analysts across four teams, driving insights, enabling strategy, and embedding data into every business decision. Reporting to the Head of Data, you’ll partner with Strategy, Operations, Product, Finance, AML, and Risk to deliver analytical excellence across the UK business.

What you’ll do

• Define and deliver a vision for Data Analytics aligned to business goals

• Provide thought leadership on platforms, practices, and trends to ensure best-in-class analytics

• Lead, develop, and inspire a high-performing team of 35 analysts

• Drive efficiency and innovation in analytical products through technology

• Influence strategy across the business, embedding data in decision-making

• Ensure effective design and integration of new data solutions

• Set and uphold standards for analytics, governance, and data use

• Manage team budgets within the broader Data organisation

• Contribute to the UK Data Leadership team across Analytics, Stewardship, Governance & Decisioning

What we’re looking for

You’re a proven leader with a passion for data, experienced in scaling and guiding large teams within data-driven organisations. You can shape vision, deliver results, and influence senior stakeholders with confidence. You’re also an excellent communicator who fosters collaboration and develops top talent.

Key skills & experience

• Strong leadership of large, cross-functional data teams

• Proven ability to deliver results and embed data in strategic decisions

• Skilled in coaching, mentoring, and building high-performing teams

• Experience in Data Analytics, Reporting, and Campaign Management

• Deep knowledge of data applications, processes, and cloud infrastructure

• Technical expertise: Cloud Data Products, SQL, Python

• Background in financial services or technology

• Understanding of UK regulatory landscapes and consumer lending

Where and how you'll work

This is a permanent position based in our Nottingham office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.