Date: 21 Aug 2025
Location: London, GB
Company: Civil Aviation Authority
Salary: Up to £80,000 (dependent on experience) + on call allowance
Contract Type: Permanent – Full time
Location: London – Hybrid - (Minimum of 3 days p/w in office or with stakeholders)
Visa Restrictions: This position does not currently offer visa sponsorship.
Assessment Centre Date: w/c 22nd September 2025
Please submit your application via the VMA Group: https://www.linkedin.com/jobs/view/4286706017
We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
The Role
The Head of Communications Delivery is a dynamic public facing role, leading a team to deliver communications excellence across media relations, corporate communications, digital platforms (website, digital content) and social media channels. The Head of Communications Delivery will be expected to champion integrated communications and empower high-quality, results-drive communications that amplify the organisation’s mission, values and priorities.
Core Accountabilities
- Team Leadership: Lead, coach, mentor and develop the Communications Delivery team, acting as deputy for Deputy Director as required and ensuring a coordinated and integrated approach to communications.
- Strategy Development & Implementation: Create and execute a mission-focused Communications Delivery Strategy aligned with organisational objectives including strategic planning, performance monitoring and reporting across digital platforms, social media and media relations.
- Reputation Management: Strategically position and protect the organisation's reputation through effective external channels, horizon scanning for emerging issues and leading appropriate communications responses.
- Media & Corporate Communications: Strengthen media relations through proactive and reactive strategies, oversee high-quality corporate communications materials and manage media engagement.
- Digital & Social Media Leadership: Drive innovation in the CAA's digital presence, lead digital strategy evolution, maintain brand consistency across all platforms and govern the team's digital estate including websites.
- Campaign Management: Lead integrated communications campaigns including behavioural change initiatives ensuring value for money and measurable impact on organisational priorities.
- Cross-functional Collaboration: Work closely with other teams within the Communications & Engagement Team to ensure cohesive content development and communication delivery as we connect, advise and protect.
- Crisis Readiness: Maintain crisis communication plans covering all external channels.
About You
Minimum essential requirements for the role:
- Demonstrable Leadership experience within communications delivery
- Proven experience holding a key role in a communication’s team with media and relationship work.
- Experience of managing, designing and running campaigns
- Experience of managing digital engagement and channels
- Evidence of building relationships with national journalists and senior leaders within and outside of the organisation.
- Can demonstrate experience of continuously developing teams and change.
Desirable skills for the role:
- Communications experience within the aerospace industry or regulated environment
Additional Information
For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.
BPSS - To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.
If you do not meet these requirements, we may not be able to accept your application.
For more information on BPSS clearance please visit - BPSS clearance
The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.
Relocation & Property
The role is based in London but will involve regular travel to Aviation House (our Gatwick office)
The CAA will be relocating from Aviation House to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.
We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.
We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028
Inclusivity
We are proud to be an equal opportunity employer and celebrate our diversity ensuring all are backgrounds included here at the CAA. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview.
Our Benefits
We offer a range of excellent benefits such as:
- Flexible & hybrid working arrangements available
- 28 days annual leave + public holidays (additional 5 days leave purchase scheme)
- Generous pension scheme (Up to 12% employer contribution)
- Wellbeing Room at Gatwick
- Mental Health and Suicide First Aiders
- Employee Assistance Programme, talking therapies and neurodiversity support via Occupational Health & access to Headspace for colleagues and 5 dependents
- Free onsite gym at Gatwick or discounted gym membership for London
- EV charging points
- Employee Development courses internally and via Skillsoft
Our Values
Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone –
Please submit your application via the VMA Group: https://www.linkedin.com/jobs/view/4286706017
Closing Date: 11th September 2025
Screening Calls: w/c 15th September 2025
Assessment Centre Date: w/c 22nd September 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
No recruitment agencies please.
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