Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will play a crucial role in creating a welcoming atmosphere for our guests, ensuring exceptional service and satisfaction. This position involves engaging with customers, managing their orders, and supporting the overall operations of our pub and restaurant.
Duties
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Take customer orders accurately and efficiently, ensuring all details are captured for food preparation.
- Upsell menu items to enhance the dining experience and increase sales.
- Manage time effectively to ensure prompt service during busy periods.
- Maintain cleanliness and organisation of the front of house area, including tables, floors, and service stations.
- Provide excellent guest services by addressing any inquiries or concerns promptly and professionally.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
Qualifications
- Previous experience in a restaurant or hospitality environment is preferred but not essential.
- Strong guest service skills with a passion for hospitality.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- Excellent time management skills to handle multiple tasks efficiently.
- A positive attitude and willingness to help both guests and team members alike.
Join us in delivering an outstanding dining experience that keeps our guests coming back!
Job Types: Full-time, Part-time
Pay: £12.21-£12.50 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person