Job Summary
We are seeking an FNOL Motor Claims Handler to join our busy team. The successful candidate will be responsible for reviewing, processing, and managing claims in a timely and accurate manner. This role is crucial in ensuring that all claims are handled according to company policies and regulatory standards, while providing exceptional service to clients.
Duties
- Join a friendly and supportive claims handling team
- Review and assess incoming claims for completeness and accuracy
- Process claims by entering data into the system
- Communicate with clients to gather additional info or clarify details
- Maintain organized records of all processed claims and correspondence
- Collaborate with other departments to resolve any discrepancies
- Ensure compliance with company policies and regulations
- Prepare reports on claim status and performance for management
- Credit hire experience is an advantage
- Excellent communication and organizational skills are essential
Skills
- Strong IT skills with attention to detail for accurate data entry and record keeping.
- Excellent organisational skills to manage multiple claims efficiently.
- Proficient in using software related to claims processing.
- Strong communication skills, both written and verbal, for effective interaction with clients and team members.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Problem-solving skills to address issues that may arise during the claims process.
- Multi-lingual skills would be an advantage particularly in Urdu, Punjabi and Bengali.
If you are passionate about delivering high-quality service and have the necessary skills, we encourage you to apply for this exciting opportunity to join a well established growing business.
Job Type: Full-time
Pay: £22,000.00-£30,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: FNOL Motor Claims Handler
Expected start date: 01/07/2025