Summary
Location Coventry Job Family Technicians & Engineers Job Type Full Time Posted Date 08-Aug-2025Salary: £29,000 - £36,200 per year
For this position, you must live in one of the following postcodes:
CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV8, CV9, CV10, CV11, CV12, CV21, CV22, CV23, CV33, CV34, CV35, CV37
Join our team of Field Technicians and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
We’re looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10 hour shifts.
No two days are the same, so you will always be learning and finding new challenges.
- Be the expert in installations, fixing faults and delivering great customer service
- Diagnose errors and technical problems and determine appropriate solutions
- Document processes and follow company standard procedures and protocols
- Collaborate with the technical team and share information across the organisation
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do.
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- A UK Manual driving licence
- An organised individual with a customer-focus, who is motivated to help others
- An individual who can build great relationships with customers
- Someone who enjoys problem solving and finding suitable solutions for customers
- Be comfortable working at heights and outside in all weathers
What's in it for you
We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance
- Industry-leading family leave policies
- 25 days’ holiday + bank holidays + birthday off (option to buy/sell 5 more)
- Pension scheme (up to 10% match) and life assurance
Next steps
After applying and living in the correct Post Code, you’ll receive a link for an online video assessment. If successful, a recruiter will call to discuss the role and answer any questions. Then, we'll schedule an interview with a manager.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2.
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