Main Purpose:
To act pro-actively, ensuring all public and back of house areas of the site are safe and secure, protecting the property and people and meeting the high standards and specification set by the company. To react with an immediate and appropriate response to security incidents and to ensure that Health, Safety and security standards are delivered and maintained.
Security duties, including the support of day-to-day supervision of the daily operations of the building while taking pride in your job delivering excellent customer service to visitors, tenants and colleagues.
Main Duties:
- Liaise with the manager to ensure the smooth and efficient running of the building
- Arrange to carry out all daily, weekly, monthly Centre checks in conjunction with the manager
- To carry out a regular inspection of entrances, mall interior, streets, car parks, service roads/areas and public access areas back of house
- Ensure all Health & Safety checks are carried out as requested by the manager
- Adherence to strict levels of confidentiality in respect of tenants and customers
- Maintain positive working relationships with all tenants
- To undertake other miscellaneous duties relating to general service, as requested by management
- To maintain the standards of cleanliness on site at all times
Security:
- Prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors
- Accurately reporting all incidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences
- Undertaking investigations into reports of offences and incidents, escalating incidents where required to do so
- Monitoring and operating CCTV cameras including viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously, namely CCTV footage and the radio system
- Dealing appropriately and with courtesy individuals who to act in an anti-social manner, in line with SIA regulations
- Support tenants with individuals who act in an anti-social manner, in line with SIA regulations
- Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site
- Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress
- Log and store lost property in line with procedures
- Ensure all contractors have a valid permit to work, before commencing any works
- Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations
- Make sure tenants and visitors are parking in the assigned spaces
Requirements, Skills and Qualifications:
- Basic competency with IT and technology
- Working knowledge of entrepreneurial, fast paced, flexible retail/office environment
- To be able to communicate with customers, colleagues and visitors fluently in English
- Observant and able to complete accurate reports
- To have a working knowledge of own Health and Safety responsibilities
- Fire Marshall duties
- First aid trained
- SIA valid Door Licence/SIA CCTV Licence
- Experience with COSHH
Personal Qualities:
- To have pride in your job and personal appearance
- Friendly, approachable and creating a good impression
- Able to use own initiative and solve problems
- Able to manage own time and prioritise work
- Team player with the ability to work effectively supporting colleagues at all levels within a high performance team
42 hours per week
Job Types: Full-time, Permanent
Pay: £28,260.96 per year
Benefits:
- Company pension
Schedule:
- 12 hour shift
Experience:
- Security: 3 years (required)
Licence/Certification:
- CCTV licence (required)
- Door Supervisor licence (required)
Work Location: In person
Reference ID: PFM87