Job Summary
We are seeking enthusiastic and dedicated Team Members to join our dynamic team. As an Event Team Member, you will play a pivotal role in delivering exceptional service and sales to our guests while contributing to a positive and efficient work environment. This position is ideal for individuals with a passion for sales and a desire to provide outstanding customer experiences.
Duties
- Provide excellent customer service by engaging with guests in a friendly and professional manner.
- Assist with daily operations, including sales procedures
- Demonstrate effective time management skills to ensure timely service
- Upsell items and promotions to enhance guest satisfaction and increase sales.
- Collaborate with team members to maintain an organised and efficient workflow.
- Handle guest inquiries and resolve any issues promptly to ensure a positive experience.
- Support fundraising initiatives when required
Requirements
- Strong organisational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact with guests and team members.
- A proactive approach to upselling products and services.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work varied shifts
- A genuine passion for guest services and creating memorable experiences for customers.
Join us as a Team Member and be part of an exciting journey where your contributions will make a difference!
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: From £24,420.00 per year
Benefits:
- Company events
- Employee mentoring programme
Ability to commute/relocate:
- Old Street EC1V: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person