Are you passionate about making a real difference in the lives of people experiencing homelessness? We are looking for a dedicated and proactive Emergency Placement and Move-on Coordinator to join our Housing Needs Team.
About us
The Housing Needs Team (currently known as Homelessness & Housing Advice) plays a vital role in preventing homelessness across the borough. The team provides comprehensive housing advice and support to individuals and families who are homeless or at risk of becoming homeless. This includes assessing statutory duties under homelessness legislation, developing personalised housing plans, and working collaboratively with internal services and external partners to secure sustainable housing solutions. The team is committed to early intervention, person-centred support, and reducing the use of temporary/emergency accommodation through proactive prevention and move-on strategies.
The role
In this pivotal role, you will be responsible for coordinating the placement of individuals into Emergency Accommodation and ensuring that every household has a clear and achievable move-on plan. You will work closely with internal teams, commissioned services, and external partners to support clients in transitioning into more settled accommodation, including social housing and the private rented sector.
You will.
- Coordinate emergency placements under the Section 189B duty, ensuring they are appropriate and cost effective.
- Develop and monitor move-on plans for individuals in Emergency, Temporary, and Commissioned Homeless Accommodation.
- Act as the main point of contact for hotel providers and conduct regular inspections of Emergency Accommodation.
- Support clients with housing applications, benefit claims and engagement with their Personalised Housing Plans.
- Triage referrals into the Private Rented Sector Scheme (PRS) and prepare client profiles for landlord consideration.
- Facilitate smooth handovers to tenancy support services and contribute to reducing the use of temporary accommodation.
What's needed?
- A strong understanding of housing legislation and homelessness duties.
- Excellent communication and partnership-working skills.
- Experience working with vulnerable individuals in a housing or support setting.
- Ability to manage competing priorities in a fast-paced environment.
- A commitment to delivering person-centred, outcome focussed support.
Benefits
As well as a competitive salary, working for us means you get:
- 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
- Access to our attractive and competitive benefits package
- Access to our Health & Wellbeing Programme
- Flexible working
Key Dates & Further Information
The role is full-time, working 37 hours per week. This role is eligible for flexible working; however, the core operating hours are Monday to Friday, 9am - 5pm.
The role is fixed term for 12 months, from the appointment date with the possibility of an extension dependent upon future funding.
The successful applicant will also take part in the 24 hours out of hours homelessness emergency rota.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
If you are a permanent WBC employee you will need to apply for this fixed term position as an internal secondment opportunity and will need to discuss this with your current line manager prior to applying.
Warrington Borough Council is a Disability Confident employer