Electrical Trade Counter Assistant
Location: Watford, WD25 8FA
Salary: £31,000 - £32,000
Hours: Monday - Friday 7:00am - 4:00pm, Alternate Saturdays 7:00am - 1:00pm
We are looking for a rade customer-focused and knowledgeable Electrical Trade Sales Assistant to join our team in a busy builder's merchant setting.
Benefits:
- Company Pension Scheme
- Group Life Assurance – up to 3x Salary (subject to length of service)
- Staff Discount
- Free Breakfast every morning
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities
- Greet and assist trade customers promptly and courteously at the counter.
- Advise customers on suitable electrical materials, components, fixtures, and tools, explaining technical details clearly.
- Process sales transactions accurately, including order entry, invoicing, and payments.
- Maintain a clean, organised, and well-stocked trade counter, ensuring products are attractively displayed.
- Monitor stock levels, perform regular stock checks, restock shelves, and report low stock to the purchasing team.
- Stay up to date with new products, industry trends, and actively promote them to customers.
- Assist with implementing promotions, product displays, and sales strategies.
- Maintain accurate records of sales, invoices, customer details, and special orders.
- Prepare basic reports on counter performance, sales data, and customer feedback.
- Deliver excellent customer service throughout the sales process, building rapport and ensuring customer satisfaction.
Requirements
- Experience in a similar role within a builders merchant, electrical supplier, or related industry (preferred).
- Good knowledge of electrical products, fittings, and tools, with an understanding of electrical systems.
- Strong customer service and communication skills, able to build relationships with trade customers.
- Organised, detail-oriented, and able to multitask in a busy environment.
- Confident using POS and inventory management systems.
- Physically able to lift and carry heavy items when needed.
- Willingness to learn and stay updated on products and industry developments.
If you’re passionate about providing excellent service and have strong electrical product knowledge, we’d love to hear from you!
Apply today to join the MP Moran team.
Job Types: Full-time, Permanent
Pay: £31,000.00-£32,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
Ability to commute/relocate:
- Watford WD25 8FA: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience dealing with Electrical Wholesale?
Work Location: In person
Reference ID: ETCA001