Company Overview:
Domestic Science Home is a growing lifestyle and homewares retailer with a unique mix of beautiful, practical, and eclectic products. With three bricks-and-mortar shops and a thriving online store, we offer a lively, varied, and friendly workplace. You’ll be based in our Nailsworth shop in the Webshop department, working closely with our in-store team to ensure a smooth and exceptional experience for our online customers.
Role Overview:
In this part-time position, you’ll play a key role in ensuring our Webshop orders are processed efficiently, packaged beautifully, and delivered on time. You will also handle customer queries with care and professionalism. The role requires attention to detail, good organisational skills, and the ability to work independently.
Main Responsibilities:
- Pick webshop orders from the shop floor and liaise with the warehouse team to coordinate stock from multiple fulfilment centres.
- Pack orders neatly, maintaining high presentation standards and protecting all fragile items.
- Label all parcels accurately and arrange collections with postal services.
- Ensure all orders are ready for timely collection and delivery.
- Respond to customer emails and queries promptly and professionally.
- Maintain a clean, organised workspace in line with Domestic Science’s standards.
Skills Required:
- Experience emailing and communicating with customers (preferred).
- Computer proficient and comfortable using online systems.
- Able to work independently and manage tasks autonomously.
- Organised, neat, and detail-oriented with a strong sense of presentation.
Working Hours:
Part-time — Saturdays & Sundays 9 am – 3 pm with optional overtime during busy periods.
Benefits:
- Staff discount at Domestic Science.
If you enjoy a role that blends organisation, customer interaction, and attention to detail, we’d love to hear from you.
Location: Nailsworth
Days Required: Saturday & Sunday (plus optional overtime)
Pay: £12.21 per hour (includes paid lunch break)
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 12 per week
Benefits:
- Casual dress
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- Stroud GL6 0BL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work on the weekends?
Experience:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person