n this role, you’ll take ownership of delivering major IT projects that directly enable Heathrow’s strategic priorities. You’ll lead supplier partnerships, engage stakeholders, and ensure outcomes are delivered to the highest standards of quality, safety, and compliance, making a tangible impact on one of the world’s most complex and high-profile operational environments.
- ead and coordinate to deliver the IT capabilities that enable Heathrow to meet its strategic priorities. D
- rive project delivery plans, ensuring successful handover into business-as-usual operations. C
- ollaborate with sponsors and stakeholders to define business needs, scope, and expected outcomes. A
- nticipate and manage risks, removing blockers to keep projects on track. S
- et up effective governance structures and represent projects at key investment and decision-making forums. M
- anage contracts and supplier relationships, ensuring compliance with procurement standards and delivering value. R
- eport with clarity and accuracy on progress, risks, budgets, and overall performance. C
- hampion safety and wellbeing, creating a compliant and positive working environment for all involved.
- roven success leading the delivery of multiple, large-scale projects (multi-million-pound in value), using both agile and waterfall methodologies. B
- ackground in complex, fast-paced environments, ideally where technology enables business transformation. E
- xperience working with suppliers and outsourced models, taking accountability for delivery outcomes. C
- onfidence in financial management and commercial negotiation, ensuring projects deliver value for money. E
- xcellent communication and influencing skills, with the ability to build trust, balance stakeholder needs, and drive delivery forward. S
- trong decision-making ability, particularly in ambiguous or high-pressure situations. P
- roactive leadership style — motivating teams and partners to achieve shared goals. R
- esilient and accountable, able to take ownership while constructively challenging ways of working. A
- daptable and agile — quick to learn, flexible to change, and keen to drive improvement. D
esirable skills and experience F
- amiliarity with project management disciplines such as risk management, change control, quality management, and test management. S
- uccessful engagement with senior or challenging stakeholders. E
- xperience in aviation, logistics, or regulated environments. E
- xposure to big data, cloud, or automation programmes. E