Are you passionate about helping people and delivering exceptional customer experiences? We’re looking for a motivated Customer Service Assistant to join our friendly, fast-paced team immediately. If you thrive in a supportive environment, enjoy problem-solving, and want to be part of a company that values your contribution, this role is for you!
About Us
We believe outstanding customer service is the heart of our success. We are a rapidly growing company committed to excellence, innovation, and making every customer interaction memorable. Join a team where your voice matters, and your work truly makes a difference.
What You’ll Do:
- Provide prompt, professional, and friendly assistance to customers via phone, email, and live chat
- Resolve inquiries and issues efficiently, turning challenges into positive experiences
- Maintain accurate customer records and process orders smoothly
- Collaborate with team members to improve service delivery and exceed customer expectations
- Support administrative tasks related to customer service operations
What We’re Looking For:
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities with a positive, can-do attitude
- Experience in customer service or retail preferred but not essential – we will train the right candidate
- Ability to multitask and stay organized in a fast-paced environment
- Reliable, punctual, and eager to learn and grow professionally
Why Join Us?
- Immediate start – start making an impact right away
- Friendly, inclusive workplace culture
- Opportunities for career development and training
- Competitive salary with performance bonuses
- Flexible scheduling options
If you’re ready to kick-start your career in customer service and want to work with a team that values your skills and enthusiasm, apply now!
Job Types: Full-time, Part-time
Pay: £12.00-£13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: In person