About Us:
We believe exceptional customer service is the foundation of our success. We’re a dynamic company dedicated to delivering outstanding support, building strong client relationships, and creating positive experiences every day. If you enjoy helping others, solving problems, and being part of a supportive team, you’ll love working with us!
The Role:
We’re looking for a confident and compassionate Customer Service Advisor to provide top-notch support to our customers. This role involves handling inquiries, resolving issues, and ensuring every interaction leaves a positive impression.
What You’ll Do:
- Respond promptly and professionally to customer questions via phone, email, and chat
- Provide accurate information about products, services, and policies
- Troubleshoot and resolve customer concerns efficiently and empathetically
- Record customer interactions and update account details
- Collaborate with team members to improve service delivery and customer satisfaction
- Maintain a positive and professional attitude in all communications
What We’re Looking For:
- Experience in customer service, call center, or client-facing roles preferred
- Strong communication and problem-solving skills
- Ability to stay calm and patient under pressure
- Good computer skills and ability to use CRM systems
- A customer-first mindset and a genuine desire to help people
Why Work With Us?
- Immediate start – join our team and make a difference now!
- Friendly, supportive workplace culture
- Ongoing training and career development opportunities
- Competitive pay and benefits package
- Convenient location with great transport links
Ready to Elevate Your Customer Service Career?
If you’re passionate about helping customers and thrive in a busy environment, apply today to become our next Customer Service Advisor!
Job Types: Full-time, Part-time
Pay: £12.00-£14.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
Work Location: In person