Custody Senior Case worker

Ingeus
£31,590
England
Full time
1 day ago

Senior Case Worker (Custody)
Locations:  HMP Brinsford, Stoke Heath, Oakwood and Hewell
Salary: £31,590
Contract Type: Permanent

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it’s possible. Our Custody teams are instrumental in delivering a quality service to support rehabilitation by pro-actively supporting participants on their journey

We are looking for a Senior Case Worker to support our teams working across 4 prisons in the West Midlands. This is a challenging and rewarding role, providing leadership and guidance to a team of Case Workers who work directly with individuals in custody. You will play a key role in maintaining a safe, supportive, and professional environment for both staff and those we support.

 

About the Role

As a Senior Case Worker, you will be responsible for managing and leading a team of Activity facilitators and Case Workers, ensuring best use of resources to deliver activities on a day-to-day basis in a custody setting. You will lead by example, ensuring that high standards of professionalism and safety are consistently maintained.

You will oversee the day-to-day delivery of the service, ensuring staff are effectively deployed, supported, and confident in their roles. You will provide coaching, performance feedback, and supervision to ensure continuous improvement and professional development across the team.

You will also act as a point of escalation for incidents, safeguarding concerns, and operational issues, working closely with prison staff and other professionals to promote a joined-up approach to care and safety within the establishment.

 

What You'll Be Doing:

 

What We are Looking For:

 

 

What We Offer:

At Ingeus, we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:

 

•            25 days of annual leave plus bank holidays, with the option to trade for additional leave.

•            EAP Support programme available 24/7, including 6 free counselling sessions.

•            Private medical insurance and life assurance.

•            Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.

•            Eyecare vouchers to help with glasses or eye care.

•            Exclusive discounts via Perks at Work.

•            Cycle to Work scheme and travel season ticket loan.

•            Long service awards to celebrate your commitment.

•            Salary Finance offering financial education and advice.

•            The opportunity to purchase extra benefits like critical illness cover and dental insurance.

 

Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 DBS check and HMPPS vetting.

 

At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

About Ingeus:

 

Ingeus partners with governments, employers, and local communities to address the challenges posed by social and technological change.

 

At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at jkumar@ingeus.co.uk for further details.

If you have the passion and you think you have what it takes, don't delay and apply today!

If we receive enough applications, this role may close early.

 

Apply
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