Who We Are
We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year.
In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the Life Navigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.
Role Summary
How this role fits into the vision and objectives of Causeway
We currently have an exciting opportunity for a custody navigator working part time helping to provide trauma-informed support to detainees whom have been arrested and detained in police custody for a violent offence. In this role, you will work both within custody settings across South Yorkshire and within the community helping to provide support to detainees whom are wanting to break the cycle of crime. As a custody navigator, you will signpost detainees to various external support services to ensure sustainable support pathways have been established. The role involves working with South Yorkshire Police, Prison and Probation Services, drug and alcohol services, mental health practitioners, local councils and social services. Please note there is an occupational requirement for the candidate to be female.
Responsibilities
Your main responsibilities will include:
- Supporting male and female service users who have a history or a risk of offending
- To work in police custody suites across South Yorkshire delivering the ‘PLAN B’ service
- Helping to support individuals to break the cycle of crime
- To successfully identify detainees within custody suites meeting the criteria for ‘PLAN B’
- Support and conduct an intervention to offer support in the following areas: housing, finance, mental health, medical needs, drug and alcohol support, education, training and employment
- To hold a driving license and have access to a car, as you will be expected to travel daily between custody suites, conduct service user meetings in the community and provide transport to service users within South Yorkshire
- To be vetted and cleared by South Yorkshire police to work within custody facilities and to use criminal justice database systems appropriately and only for the purposes of supporting your service user
- To engage with service users in the community to ensure successful completion of identified support goals
- To liaise with external agencies and other professionals to provide holistic support for ‘PLAN B’ service users. Attend multi-agency meetings where necessary.
- Arranging and attending appointments with individuals, including but not limited to: medical appointments, counselling sessions, mental health assessments, drug and alcohol support, and court attendance
- Availability and flexibility to include evening and occasional weekend shifts
- Following up and completing all appropriate paperwork and details of service users; including initial assessments, support plan reviews, and risk assessments using the ZOHO CMS system to complete these tasks
- Liaising and working in partnership with organisations and individuals regarding both the service users and Causeway in a professional manner - including but not limited to South Yorkshire police, HM Probation service, HMP Prisons service as well other agencies and medical professionals
- Identifying support hours along with other key performance indicators and to ensure accurate logging of support provided
- Ensuring all paperwork is being completed correctly and in a timely fashion
- Ensuring exit strategies are being prepared in a timely fashion
- Regular feedback, team meetings and review meetings with line manager
- Ensuring adherence to all internal procedures regarding Causeway, the service user and legislation
- Identifying, assessing and minimising risk to service users, yourself and others
Any other duties that are commensurate with the role
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