Female Team Leader – Supported Living | Norwich
36 hours per week | Permanent | Must hold a full UK Driving Licence
We are looking for a confident and experienced Team Leader to manage a dedicated support package in Norwich. This is a blended role, combining 12 hours of off-rota leadership and management duties with 24 hours of direct support each week.
You’ll oversee and develop a team of support workers, ensuring consistent, high-quality care is delivered for an individual livingin their own home . This person lives with an aquiered brain injury and has a great sense of humour, a passion for fashion and gaming. Your leadership will ensure the team supports them to enjoy life to the fullest while keeping care safe, consistent, and person-centred.
Key Responsibilities
Leadership & Management (12 hours per week, off rota)
Lead and supervise a team of support workers, providing guidance, coaching, and feedback.
Manage staff performance, training compliance, and professional development.
Oversee rotas, care plans, risk assessments, and accurate record keeping.
Uphold CQC standards and organisational policies, ensuring safe and compliant practice.
Run regular team meetings, lead debriefs after incidents, and escalate to CCMs when required.
Direct Support (24 hours per week, on rota)
Work alongside your team to deliver safe, personalised support.
Promote and enable enriching activities that reflect individual interests and goals.
Model best practice and embed a strong person-centred culture in daily care.
Build positive relationships with the individual and their family to support continuity of care.
About You
Previous leadership experience within health and social care.
Strong knowledge of Autism, Learning disabilities, and Mental health support.
Excellent communication and organisational skills, with the confidence to make decisions and manage risk.
Based locally in Penzance (or nearby), with a full UK driving licence.
About Acuity Care Group
With nearly 20 years of experience, Acuity Care Group employs over 900 colleagues across three specialist divisions:
Learning Disabilities & Autism (LD&A)
Bespoke
Team Brain Injury
This role sits within our LD&A division, where you’ll be supported by an experienced senior leadership team.
As Team Leader, you’ll balance leading your team and providing direct support – ensuring outstanding care and making a real difference to someone’s life every day.
This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.