Company Overview
We are a local family-run business specializing in supplying behind the bar essential equipment and amusement machines to pubs and clubs across the nation.
Summary
We are seeking a dedicated Collector/Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, you will be providing a collection service, while also promoting our products and services. You will be visiting the customers for face to face interaction.
Your contributions will be vital in maintaining our reputation for quality and customer satisfaction.
Responsibilities
- Driving to visit customers on a 4 week rota basis.
- Keeping accurate paperwork and banking records.
- Be responsible for cash and master keys.
- Provide accurate information about our machines.
- Assist customers with troubleshooting issues and ensure their satisfaction with our products.
- Upsell additional products or services based on customer needs.
- Maintain a positive attitude while handling customer complaints or concerns.
Requirements
- Strong communication skills.
- Excellent etiquette and interpersonal skills.
- Ability to analyze customer needs and provide appropriate solutions.
- Be honest, responsible, reliable and organised.
- A adaptable approach to change.
- You will need your own car, for which you will be compensated.
If you are passionate about providing excellent customer service and want to be part of a growing family business, we invite you to apply:
Job Type: Part-time
Pay: From £12.50 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person