Are you ready to take your career to the next level in a dynamic and innovative environment? Do you have a passion for data and a knack for problem-solving? Join our forward-thinking Tax Business Change team within the Client Tax Operations Utility at JPMorgan. We are on a mission to revolutionize tax services, maximizing our clients' investment income through cutting-edge solutions.
As a Client Tax Business Change Associate within the Client Tax Operations team, you'll play a pivotal role in managing and optimizing tax services data, ensuring the accuracy and integrity of client and tax entitlement information. You'll be at the forefront of tax technical support for business-driven change programs, helping us achieve our strategic objectives and enhance our operational tax services. With your data analytical mindset and deep understanding of JPMorgan's tax services, you'll collaborate with teams across the globe to drive meaningful change and innovation.
Embrace the role of a ‘Citizen Developer’ as you champion the Intelligent Automation agenda, delivering low-code process improvements that elevate our operations. This is your chance to make a tangible impact, influence technology enhancements, and be part of a team that values innovation and growth on an international stage.
Job responsibilities
- Provide technical support for strategic business change and data engineering programs
- Lead proactive enhancements of tax services and data through Intelligent Automation solutions
- Promote and implement improved operating procedures and robust data controls
- Analyse and present business-critical data elements to team members and stakeholders
- Collaborate with colleagues in Client Tax Operations, Product Development, Product Management, and Technology partners across various global locations
- Conduct root-cause analysis of recurring data or procedural issues
- Identify, escalate, and participate in the resolution of risk incidents Support utility and site people agenda and wellbeing initiatives
Required qualifications, capabilities, and skills
- Demonstrated knowledge of operational tax or data analytics within financial services, specifically in global custody or investment banking
- Strong technical mindset with proven experience of Alteryx, Python and other low code applications
- Data visualisation experience turning raw data into Tableau Dashboards
- Proven ability to articulate ideas, concepts, and procedural changes to clients and stakeholders, showcasing process improvement experience
- Successful internal and external communication and problem-solving experience
- Proven experience in environments where risk awareness and accuracy are critical within strict deadlines