Job Summary
We are seeking a friendly, professional, enthusiastic and approachable individual to join our Client Care Team.
You will be the first point of contact for our clients, greeting them and their pets with a friendly face and caring attitude. You are also a vital link between clients and our veterinary team.
The role is varied and fast paced. You will need exceptional communication skills and the ability to multitask are essential.
This is a fantastic opportunity and to be successful in this role you will need to be:
- Resourceful, perceptive and proactive
- Confident and empathetic communicator both on the telephone and face to face
- Highly efficient, well presented with a great attention to detail
- Proficient using Microsoft and cloud software
- A team player.
The position is full-time and you will work on a rota basis Monday – Friday between the hours of 8.00 am – 8.00 pm. You will have a set day off a week. Weekends (Saturday & Sunday) on rota with time back when worked plus bank holidays on rota.
Primarily at our Small Animal Hospital at Bridlington but you will be expected to work at our Driffield Practice as required.
Job Types: Full-time, Permanent
Pay: £12.60 per hour
Expected hours: No more than 35 per week
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
Experience:
- customer care: 2 years (required)
Work Location: In person