About Serenity Welfare
Serenity Welfare is a unique organisation which provides a wide range of humanistic and caring services for children and young people experiencing family and community exclusion who are often either on the edge of care or looked after. Our services include Secure Transport, Wellbeing, 24 Hour Care Services, Residential Children’s Home, 24 Hour Hospital Watch. More information is available on our website: www.serenitywelfare.org
About the role
As a Transport Officer you will be responsible for safeguarding and promoting the welfare of children at all times. Provide transportation for children from the provided location to their destination as ordered by the local authority, their social worker/carer. Receive and pass relevant information regarding the well-being of the child during transit.
Duties and Responsibilities
· Develop warm and trusting relationships with the young person in transit (and their care workers) and to encourage them to communicate any needs, preferences or concerns
· Respect the young person’s right to privacy and to ensure that their dignity is maintained at all times
· Support the young person in meeting their cultural and spiritual needs and in expressing their personal identity
· Ensure the young person is safe and secure during transit
· Report all concerns regarding the young person to the appropriate person/ manager
· Provide a pleasant, safe and reliable journey
· Complete the required checks and minor maintenance of the fleet of vehicles as required
· Follow health and safety guidelines and alert a senior member of staff on duty of any concerns in relation to possible health and welfare concerns of the young person and staff
· Take appropriate action in the event of accidents, incidents and emergencies, ensuring that a senior member of staff is informed, and the incident is documented
· Follow the guidance and risk management outlined in the young person’s risk assessment
· Work in a safe and responsible manner to ensure safeguarding of the young person from harm at all times
· Keep the vehicles in a clean, safe, and comfortable condition at all times
· Take responsibility for your own health and safety
· Ensure that all records are kept up to date and in the prescribed format
· Document all work undertaken at the correct time and manner
· Liaise with other professionals, carers and families as needed to ensure the young person receives high quality consistent service
· Complete any reasonable and lawful instruction related to work and given by an authorised person
Person Specification
Education
· GCSE in English and Maths - Preferred
Requirements
· You must have a full UK Driving Licence
· Participate in compulsory training when required to attend
· Maintain confidentiality at all times in accordance with agreed policy
· You must be able to commute/travel to the head office in Broxbourne, Hertfordshire
· You will be expected to travel/drive nationally (Including Scotland and Wales)
Experience and Skills
· Excellent listening and communication skills
· Relevant English language skills – ability to communicate effectively with the young person, your peers and management
Desired Attributes
· Aptitude for helping other people
· Friendliness, a kind and caring nature
· Compassion and understanding
· Ability to build rapport with the young person
· Ability to build trust and relationships with others
· Proven team player and also able to work independently
· Punctuality as this will involve shift work
Employment details
· Contract Type: Self employed
· Hours: Monday to Friday, Night Shift, Weekends – According to your availability
· Salary from £15 per hour increasing to £18 after 6 completed transports
Safer Recruitment
Because the role involves contact with children, you will be required to undergo the relevant vetting checks. A DBS check will be required which will be done through Serenity Welfare. This will include checking for criminal convictions and checking that you are not barred from working with children. All information you provide will be treated as confidential and managed in accordance with relevant data protection legislation and guidance. You have a legal right to access any information held about you. You will also be subject to an in-house driving assessment, and drug and alcohol testing to determine the use of illegal drugs.
Values
Demonstrates and embraces Serenity Welfare’s ethos of: Treat people how you would like to be treated.
***Due to the amount of applications we receive, we are not in a position to respond to all applicants, therefore, if you have not had any feedback within 5 weeks of your application, please consider yourself as unsuccessful***
Job Type: Full-time
Pay: £15.00-£18.00 per hour
Benefits:
- On-site parking
- Referral programme
Application question(s):
- Do you have previous experience working with children and young people?
(required)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road