CCTV Controller

Company Description

Join Securitas - Global Leader in Security Services! 🌍🔐

At Securitas, we’re dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client’s needs. From on-site officers 🚓 to advanced surveillance 🎥, we use the latest technology to deliver top-tier protection.

Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities! 💼🌟

Job Description

🔍 Experienced CCTV Controller – Samlesbury
💷 £16.07 per hour | ⏰ 12-Hour Shifts | 4 on 4 off | Days & Nights
📍 Permanent Role with Securitas

MUST HAVE MIN 1 YEAR CONTROL ROOM EXPERIENCE

As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision-making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive

💼 What You’ll Be Doing:

• Monitoring CCTV, Access Control, Alarm & Detection Systems

• Reporting equipment faults and security incidents accurately and promptly

• Overseeing security personnel performance and appearance

• Ensuring compliance with company and client protocols

• Supporting management with continuous improvement and best practices

• Participating in tech trials and promoting user adoption

Qualifications

🧠 What You’ll Bring:

• CCTV Licence and front line licence SG/DS
• minimum 12 months experience in control room environment
• IT skills the use of Office 365 i.e Excel. word

• A background in security, contact centre work, or customer-facing roles

• Tech-savviness and a genuine interest in learning new systems

• Clear communication skills – written and verbal

• A professional, approachable attitude with strong attention to detail

• A proactive mindset with a commitment to excellent service

⭐ Bonus Skills (Preferred, Not Essential):

• Valid SIA CCTV Licence

• Previous experience in a control room environment

• Familiarity with security systems and site layouts

• Confidence using software and digital reporting tool

• experience using Pelco system and milestone CCTV software.
• experience with fire management systems.
• 2 years experience