Casework Support Officer (Homelessness Relief)

Cheshire East Council
£26,403 - £28,142 a year
Cheshire East, England
Full time
22 hours ago

This is an exciting opportunity to join a busy and established team. The role is the primary admistrative position in the service and the responsibilities will include keeping records up to date and supporting a team of casework officers by managing their work flow.


Organisation
Cheshire East Council
Location
Crewe
Job Category
Administration
Grade
CEC NJC - Grade 5
Salary Min
£26,403 per annum
Salary Max
£28,142 per annum
Hours per week
37
Weeks per year
52.143
Employment Type
Permanent
Closing Date
22/09/2025
Ref No
E3247

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx


This is an exciting opportunity to join a busy and established team. The role is the primary admistrative position in the service and the responsibilities will include keeping records up to date and supporting a team of casework officers by managing their work flow.

You will be speaking directly with members of the public over the phone to establish their situation and will have a natural professional curiosity that will enable you to direct people into the correct service for support.

The current team members and the manager have years of experience and can support training in terms of housing knowledge although it would be beneficial to have an understanding of social housing or support in housing. This is an office based role with some ability to work from home periodically.

For an informal discussion please contact Emma Brierley at emma.brierley2@cheshireeast.gov.uk on 01625 378041.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.

For any technical enquiries please email sourcingteam@ecwip.co.uk

Please quote job reference number in all correspondence.

Apply
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