Business Operations & Software Consulting Apprentice

Northampton College on behalf of PWR Europe
West Northamptonshire, England
2 weeks ago

Responsibilities

Sales Support:

● Assist in preparing proposals, presentations, and sales collateral.

● Conduct market research to identify potential clients and business opportunities.

● Maintain and update the CRM system with leads, opportunities, and client interactions.

● Support the sales team in follow-ups, scheduling meetings, and preparing reports.

Marketing Support:

●Contribute to the creation and execution of marketing campaigns across digital channels.

● Assist in developing content such as blogs, social media posts, and email newsletters, youtube how to videos and demonstrations.

● Monitor and analyse marketing performance metrics and prepare insights and reports.

● Support the organization of events, webinars, and client engagement activities.

Pre-Sales Support:

● Collaborate with the sales and technical teams to understand client needs and develop tailored solutions.

● Assist in preparing technical proposals, proof of concepts (POCs), and solution demonstrations.

● Participate in discovery sessions to gather client requirements and document findings.

● Research competitor offerings to refine ThoughtLogik’s pre-sales strategies. Business Analysis:

● Work with clients and team members to gather and document business and technical requirements.

● Analyze business processes and provide recommendations for improvements or solutions.

● Assist in preparing functional specifications, workflows, and process maps.

● Participate in client workshops, meetings, and discussions.

Project Management Support:

● Assist project managers in planning, scheduling, and tracking project progress.

● Maintain project documentation, including timelines, deliverables, and status reports.

● Coordinate communication between stakeholders and ensure timely updates.

● Help identify and resolve minor project issues under supervision.

Delivery Support:

● Support the implementation of client solutions, ensuring alignment with defined requirements.

● Assist in testing, troubleshooting, and resolving issues during solution delivery.

● Provide user training and help create user manuals and other documentation.

● Contribute to post-implementation reviews and feedback sessions.

Skills

● A strong willingness to learn and adapt to a dynamic work environment.

● Excellent written and verbal communication skills.

● Good organizational and time-management abilities.

● Basic knowledge or interest in technology, business processes, and project management.

● Familiarity with tools like Microsoft Office, Google Workspace, or CRM systems is a plus.

● Ability to work collaboratively as part of a team and independently when needed.

Job Type: Apprenticeship

Pay: £7.55 per hour

Expected hours: 37 per week

Schedule:

Application question(s):

Work Location: In person

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