Full job description
Waiter/Waitress /Bar staff
Full Time permanent team required,please only apply if you are able to work on a full time flexible basis.
Job Overview:
We are looking for enthusiastic, friendly, and reliable Waiter's/Waitress's/Bar to join our dynamic team at Masons Arms. You will provide excellent customer service in a friendly, and relaxed gastro pub environment. As a member of our team, you’ll play an important role in delivering exceptional dining experiences to our guests.
Key Responsibilities:
- Greet customers in a warm and friendly manner, making them feel welcome.
- Take, prepare and deliver beverage orders accurately and promptly.
- Take food orders accurately, promptly and deliver to customers.
- Ensure all orders are served with attention to detail, quality, and presentation.
- Manage multiple tables and customer requests efficiently.
- Provide exceptional customer service, addressing any concerns or requests promptly and professionally.
- Liaise with kitchen and bar staff to ensure smooth operations.
- Clear and relay tables for new customers in a timely manner.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Handle cash and card payments accurately, ensuring the correct change is given when required.
- Uphold health and safety standards, including food hygiene and sanitation procedures.
- Assist with opening and closing duties, depending on shift requirements.
- Maintain a positive attitude and work collaboratively within a team.
Skills and Qualifications:
- Previous experience in a similar environment is essential.
- A passion for food, drinks, and providing excellent service.
- Strong communication skills and the ability to multitask in a busy environment.
- Positive attitude, with the ability to remain calm and efficient under pressure.
- Must be reliable, punctual, and willing to work evenings, weekends, and holidays as required.
- Ability to work in a fast-paced environment with attention to detail.
Why Join Us?
- Be part of a friendly and supportive team.
- Competitive hourly rate plus a share of cash tips and service charge.
- Opportunity to learn and develop your skills in the hospitality industry.
- Discounts on food
If you’re passionate about food, drink, and excellent service, we’d love to hear from you.
Please note: The pub is not on a bus route therefore you must be able to drive or reliably commute to our remote location.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Expected hours: 30 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
Application question(s):
- How will you travel to and from work as there is no local public transport options.
Experience:
- Bartending: 1 year (required)
- customer Service: 1 year (required)
Work Location: In person