Job Summary
We are seeking dedicated and enthusiastic part-time waiting staff to join our vibrant team in our fine dining restaurant environment at Thirteen. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional customer service. As a member of the front of house team, you will play a crucial role in ensuring our guests have an enjoyable dining experience by taking orders, serving food and beverages, and assisting with any needs they may have.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take accurate food and drink orders using the restaurant's ordering system.
- Serve food and beverages promptly while ensuring presentation meets our standards.
- Upsell menu items to enhance the dining experience and increase sales.
- Monitor tables for guest satisfaction, responding promptly to requests or concerns.
- Collaborate with kitchen staff to ensure timely service of meals.
- Basic cleaning tasks to maintain a tidy restaurant.
- Manage time effectively to ensure all tasks are completed efficiently during busy periods.
Experience
- Previous experience in a restaurant, bar or hospitality setting is essential.
- Knowledge of barista coffee and cocktail preparation is advantageous.
- Strong communication skills with the ability to engage positively with guests.
- Basic wine serving skills are beneficial for assisting the sommelier when required.
- Ability to work well under pressure while maintaining a positive attitude.
- Excellent time management skills to handle multiple tasks efficiently.
Interesting Info
- Thirteen is open Wednesday - Saturday.
- We are closed on Mondays and Tuesdays.
- We serve Sunday lunch several times a month (not every weekend).
- The restaurant is on Ashley Road, halfway between John Lewis and Waitrose.
- There are bus stops for both directions only a minute from the restaurant.
- Thirteen is on the M1/M2 bus route, and within walking distance of Branksome train station.
- All staff get an equal share of gratuities, dependent on hours worked.
- This is a zero-hour contract, with an opportunity to increase as business grows.
- Immediate start.
Join us as we create memorable experiences for our guests through outstanding service in our tasting menu restaurant!
Instagram - @thirteenrestaurant
www.thirteenrestaurant.com
Customer reviews on TripAdvisor & Google
Listed in the Michelin Guide 2025
*Previous applicants need not apply
Job Types: Part-time, Zero hours contract
Pay: From £12.21 per hour
Additional pay:
- Tips
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: Bar&WaitingStaff