POSITION: Permanent, Full Time
LOCATION: Remote
SALARY: £54,075 - £56,650
United by our vision. Leading with empathy. Pioneers in curiosity.
Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. You can find out more about us by clicking here!
Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it's like to be a Healios employee, and our hiring processes, take a look at our Notion page.
"Great minds don't think alike"
From our talented tech teams to our standout clinical expertise, we're bringing great minds together to build more accessible services.
The clinical delivery team sets out to empower every young person to build the capabilities for long-term mental health to successfully navigate life's challenges and experience a better quality of life. Through our NHS partnerships and private care offer we are improving outcomes for children, young people and their families across the UK. We are a dynamic and fast growing multi-disciplinary team with a passion for delivering exceptional experiences for our partners, service users and their families.
The role
The Associate Network Lead provides clinical expertise, knowledge of Healios pathways, products, systems and processes and quality oversight to Neurodevelopment Associate Clinicians and may hold a clinical caseload alongside these duties. The expectations of the role will be dynamic, and are expected to include:
- Clinical Point of Contact for Associate Clinicians
- Delivery of treatment and or assessment casework, sometimes at short notice, to ensure your familiarity with Healios pathways, products, systems and processes
- Quality review of Associate Clinicians throughout the on boarding process
- Continuous quality spot checks of Associate clinicians cases
- Treatment and or Assessment Report revisions, finalisation, compliance with "Knowledge Centre" criteria, publishing and case closure
- Following up clinical enquiries, risk and safeguarding concerns after the initial report
- Case coordination where the Associate Clinician delivery forms part of a pathway
- Hosting and facilitating future MDTs
- Client feedback calls
- Signing off invoices for quality and MDT attendance
- Monitoring Tableau for clinical exceptions and following escalation process
What you need to have
If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.
- Clinical Qualification - RMN, RNLD, Psychology (Clinical, Counselling or Forensic), Speech and Language Therapy, Occupational Therapy
- Valid registration with the NMC or HCPC
- Demonstrable experience delivering ADHD assessments for both Children and Adults. Ideally you will have experience delivering Autism Assessments also
- Experience of overseeing clinical performance
- Experience of overseeing clinical quality and adhere to standards and processes
- Experience of KPI monitoring and reporting
- Demonstrable organisation and planning competencies
- Advanced soft skills and interpersonal skills; the ability to give feedback well, exercise neutrality and be responsive to Associates needs
- A mindset that is flexible, open to challenge and can effectively challenge others to think and operate differently. Being solutions focussed is a must
- Collaboration with a wide range of stakeholders within Healios
- Able to work under pressure to meet key performance indicators and organisational objectives
- Have a professional home working environment
What's in it for you
- 33 days holiday (including 3 days for the Christmas closure between Christmas and New Year and Bank Holidays)
- Birthday Leave
- "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
- Enhanced family friendly policies
- Contributory Pension Scheme
- Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
- Work from anywhere policy
- Free access to co-working spaces
- Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
- CPD/Growth day per year, plus personal development allowance to invest in your growth
- Bespoke Healios Training including schedule of monthly CPD for clinicians
ACCOMMODATIONS
We're glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page.
DIVERSITY AND INCLUSION
"Do the right thing" is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we're developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.
As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.