Company Description
Searcys are looking for an Assistant General Manager to join the team at the National Portrait Gallery.
As Assistant General Manager, you will play a vital role in supporting day-to-day operations, upholding the highest standards of guest service, and leading a passionate team. Working closely with the General Manager, you’ll help drive operational excellence, staff development, and a world-class dining experience.
Searcys were very fortunate to have opened the extraordinary Portrait Restaurant based in London's iconic National Portrait Gallery in collaboration with Michelin starred chef Richard Corrigan. Shortly after opening we have been recognised in the industry for delivering world class food and drink and are now one of the top restaurants to visit in London.
As an Assistant General Manager you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 35 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Annual celebration event
- Cycle to work scheme
- A day off to volunteer / give back to the charity of your choice
- Employee assistance programme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
Job Description
Salary: up to £58,000
45 hrs per week
Sunday to Tuesday daytime only Wednesday to Saturday lunch and dinner service.
Key Responsibilities
Lead and inspire FOH staff to consistently deliver attentive, polished service
Ensure smooth daily operations including service flow, reservations, and guest satisfaction
Support hiring, training, and ongoing development of team members
Maintain high standards of cleanliness, safety, and compliance
Assist with inventory control, cost management, and budgeting
Monitor and address guest feedback with professionalism and urgency
Uphold brand values and culture while fostering a positive team environment
Act as MOD (Manager on Duty) and make high-level decisions in GM’s absence
Qualifications
3+ years of experience in a leadership role within an upscale or fine dining environment
Deep understanding of hospitality standards, service etiquette, and guest relations
Strong leadership, communication, and organisational skills
Proven ability to manage, mentor, and motivate a high-performing team
Experience with POS systems, reservation platforms
Professional appearance and demeanor; calm under pressure
Availability to work evenings, weekends, and holidays as required
Additional Information
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk