Job Overview
As an Apprentice Level 2 Credit Control /Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts and payments on behalf of clients.
Duties
What you'll be doing:
- Connecting with customers: You'll be making outbound calls to customers with overdue accounts, using your excellent communication skills to understand their situation.
- Finding solutions: You'll negotiate payment plans and settlements that work for both the customer and our clients.
- Smashing targets: We offer uncapped commission, so your earning potential is truly unlimited. The more you succeed, the more you earn!
- Building relationships: You'll be a key point of contact for customers, providing excellent service and resolving queries.
- Working as a team: You'll be part of a supportive and energetic team in a buzzing office environment.
What you'll need:
- Confidence on the phone: You're a natural communicator with a clear and friendly telephone manner.
- Resilience and determination: You thrive in a target-driven environment and enjoy the challenge of negotiation.
- Positive attitude: You're enthusiastic and motivated with a strong work ethic.
- Good IT skills: You're comfortable using computers and databases.
Why McVicar Debt Collection LTD?
- Modern city centre office: Enjoy a vibrant and easily accessible workplace.
- Comprehensive training: We'll provide full training and ongoing support to help you succeed.
- Career progression: We offer real opportunities for growth and development within the company.
Experience
- Strong communication and negotiation skills
- Ability to work independently and meet targets
- Familiarity with relevant laws and regulations governing debt collection.
Career Progression
Upon successful completion of the level 2 Credit Controller apprenticeship you will have gained a national qualification recognised throughout the industry and this may lead to a full time permanent position within our company.
Job Types: Full-time, Apprenticeship
Pay: £7.55-£12.21 per hour
Education:
- GCSE or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person