We have an exciting opportunity for an Apprentice Salon Receptionist to join our passionate Hair & Beauty team at our Signature Spa & Salon.
Our fully equipped salons offer a wide range of industry-standard treatments from facials to waxing, massage to pedicures, make-up to spa therapies in a professional yet relaxing environment. The successful candidate will manage the reception area and greet all clients.
The successful applicant will also undertake a Level 3 Business Administration apprenticeship, balancing work and study with one non-working study day a week.
The apprentice contract is fixed-term until the end of your studies however there is potential for the role to become permanent.
Responsibilities include:
- Day-to-day management of the reception area, including retail displays, maintaining up-to-date price lists, promotional events and appointment schedules.
- Greet and tend to clients, booking clients in for appropriate tests relating to their service and recording such details to comply with health and safety requirements. Contacting clients promptly to rearrange appointments as required.
- To maintain appropriate client records, ensuring up-to-date details are recorded. Monitoring access to client records to ensure confidentiality is adhered to, and complying with GDPR
- Perform a variety of administrative tasks such as checking emails, voicemails and Teams messages for Signature salon, ensuring a prompt response to clients, processing transactions and monitoring supplies.
- Promote commercial offers to broaden the client base, liaising with the marketing department and the wider college community to promote services and retail.
- Supporting learners on reception, training them in basic client communication skills required for their course.
- Support tutors and students in preparing and maintaining the College Salons and Spa for lessons and client sessions for various courses. Monitoring of equipment loaned to students during sessions.
- Supporting the smooth running of the salons by restocking towels, products and equipment, etc., as required.
- Maintaining tidy salons, returning equipment to correct storage areas, refreshing sterilising solutions and restocking with cleaning products.
- Any other required associated duties to maintain the smooth running of sessions and comply with health and safety regulations.
- To implement and promote College regulations, policies and procedures.
- To assist the salon technician and teaching staff with costings and ordering equipment when specified. Liaising with suppliers to establish the cost of materials and products.
For the full job description and person specification, please
The Ideal Candidate
The ideal candidate will be learner and quality focused with a commitment to our vision of working together to transform lives. They should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within their core values.
Education & Training
- GCSE 4 – 9 or equivalent level 2 qualification in English & Maths or be prepared to pass a test prior to interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
- Level 2 Hair & Beauty is desirable but not essential
Experience
- Ability to utilise Information Technology and Information, Learning and Technology for administrative purposes.
- Recent experience in a salon environment
- Awareness of health and safety issues.
- Awareness of the Hair & Beauty industry
For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
Bradford College
At Bradford College, our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.
We aim to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference in the lives of everyone at Bradford College.
Benefits of working at Bradford College:
- Generous annual leave entitlement – equivalent to 30 days of holidays, plus bank holidays
- Additional college closure days, including 2-week Christmas closure
- Local government pension scheme, with a generous 18% employer contribution
- Annual salary reviews
- Career progression opportunities – 54% of all vacancies are filled internally
- Free sports and gym facilities
- Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
- Confidential employee assistance service and on-site mental health first aiders
- Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
- Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
- Access to hair and beauty treatments in our student-led Signature Spa
- On-site dining facilities, including our award-winning Grove restaurant
- A host of training development opportunities
- Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
- The opportunity to work for an organisation that is truly committed to creating a better future for all through education and training.
For full details please click here
- If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. In line with our statutory safeguarding requirements detailed in Keeping Children Safe in Education legislation, this role is subject to an enhanced DBS check, employment references, health screening and social media search.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.