Overview:
Planning, designing and performing ramp services according to standards set forth by Swissport's policies and procedures. Ensures the functionality and coordination of all handling units during actual operation. Maintain excellent relations with customers and authorities
Responsibilities:
The following responsibilities are associated with this job role:
Ready for take off? Join Swissport for an exciting career in aviation.
Planning, designing and performing ramp services according to standards set forth by Swissport's policies and procedures. Ensures the functionality and coordination of all handling units during actual operation. Maintain excellent relations with customers and authorities
Responsibilities:
JOB RESPONSIBILITIES
The following responsibilities are associated with this job role:
- Ensure handling services as per ground handling agreements with the customer airlines
- Maintain applicable safety standards and care of GSE
- Ensure adherence to quality targets and arrange for quality measurements
- Identify business opportunities and sector trends
- Maintain customer focus and quality awareness
- Strict implementation of Ramp Service budget
- Maintain reporting system to the Operations Manager
- Report all irregularities to Management
- Other duties as assigned
Why you will love working for Swissport:
- Swissport is the world's leading provider of ground and air cargo services active across the globe.
- Our roles are permanent on either a full or part-time basis.
- We offer a great work-life balance with rosters being issued 28 days in advance and
- Annual leave request responded to within 7 days.
- From day one you’ll receive free access to an Employee Assistance Program.
- You'll benefit from free car parking, uniform and PPE.
- We offer an industry leading induction and training programme.
- You’ll have access to on-going learning and development opportunities.
- A skills-based grading structure, which offers career development and progression.
- Being part of a great team.
- Airport specific retail discounts.
- and much more!
QUALIFICATIONS & COMPETENCIES
- In possession of at least three GCSE’s / O Level or Leaving Cert (and equivalent)
- Excellent verbal and written communicate skills
- Strong organizational and multi-tasking skills
- Leadership ability
- Customer focus and quality awareness
- Ability to deal with conflict
- Flexible to work on various shifts (weekends, and holidays)
- Ability to speak and understand the English language
- Ability to travel to the airport at times where public transport is not available
- Ability to follow processes and procedures and apply flexible approach when required
- Willingness to work in inclement weather
- Physically fit, able to work in a manual environment.
- Able to work as a team in a fast-paced environment
- A full UK driving license
- Previous experience working in an aviation environment is desired
- Ability to speak additional languages is desired