Location: Norwich, Ipswich and Kings Lynn
Contract: Full Time/Permanent
Salary: circa £36,000
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?
Integrated Maintenance and Repair and Developer Services (IMRDS) Alliance – Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.
What will you be doing?
As an Advanced Leakage Intervention Technician based in the East area, you’ll provide a high level of advanced leakage support and project delivery to our stakeholders. Working cross-functionally within Leakage and wider areas of the business you will help deliver short and long-term solutions to reduce historical leakage, as well as providing incident response. You will be part of a team that drives innovation and will be at the forefront of new leak detection technologies and techniques.
Key responsibilities include:
- Analyse and act upon Level of Service, contractor performance and detection plan reports.
- Be part of a team that works together to achieve a united approach to leakage reduction.
- Work with Leakage Analysts and repair contractors on work planning support.
- Lead and deliver on projects to a high standard.
- Gain a full understanding of flow, consumption, customer usage and leakage data.
- Resolve metering issues and maintain the integrity of leakage areas.
- Provide technical support in areas such as detection methods, step testing and network operations.
- Assist in coaching and mentoring of new and existing Field Technicians.
What do you need?
- Network and Leakage detection operational experience.
- A passion for leak detection and investigation to help with solving historical leakage and unaccounted water loss and consumption.
- Have a high standard of reporting and communication skills.
- Knowledge of water hygiene/sampling, data logging, metering and telemetry allowing you to provide an excellent customer service to a range of different stakeholders.
- Innovative thinking and open mindedness to help find and explore new leak detection techniques and technologies.
This role will require you to adopt a flexible approach to working, as night and weekend work is essential to delivering a first-class service to our communities and the team you will be supporting.
What benefits do we offer?
Being a successful water company doesn't come easy! Our people are important to us, and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:
- Company van
- Bonus scheme
- Private health care
- Competitive pension scheme
- 26 days annual leave rising with length of service
- Flexible benefits to support your wellbeing
- Flexible working (dependent on your role)
- Plus, lots more!
Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.
If you are offered a job with us, you’ll be subject to the relevant/standard employment checks, including your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.
If successful in your application, you will benefit from access to a company vehicle, so a full driving licence is essential.
Closing date: 4rth September 2025
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