Job Title: Acquisition Advisor - Client Accounts
Location: Becket House, Worthing
Brand: LRG
Salary: Competitive Salary Package
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
Key Responsibilities:
- Loading of Balances, invoices and deposits at the time of Acquisition.
- Reviewing landlord accounts before remitting payments.
- Daily loading of rental payments daily from OPG (Online Payment Gateway) and Bank accounts and the use of online banking and Pay360.
- Dealing with queries and rectifying errors relating to current and historic Acquisitions; via email and telephone.
- Accessing various systems to obtain historic information.
- Checking accounts to enable the release of tenant deposits to ensure the correct funds are being remitted.
- Refund demands and fees that have generated incorrectly.
- Reconciliation of ledgers and the suspense account.
- Investigate account anomalies i.e. missing credits and rectify accordingly.
- Contact with the training team/branches and landlords regarding Accounts.
- Tracking and reporting of ATB and income
- Cross business support to related departments when not onboarding acquisitions.
What are we looking for:
Essential:
- An ability to prioritise
- Work methodically with accuracy when under pressure.
- Excellent customer Service Skills
- Good with data analysis
- Accounts Experience
- Team-orientated personality
- Managing change
- Working at a fast pace
Desirable:
- Excel Experience
- Word Experience
- Use of Reapit and other Lettings systems
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
Benefits:
- Competitive base salary and Commission structure
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.