Account Operations Coordinator
Location: UK based (remote-position) with occasional working from Chippenham and London offices.
Job Type: Full-Time
Reports To: Sales Director/GM EMEA
About the Role:
We are seeking a detail-oriented and proactive Account Operations Coordinator to support our UK based sales, account team and operational workflows. In this role, you will act as a key liaison between clients, internal departments, and third-party vendors to ensure seamless execution of account deliverables and operational processes.
Key Responsibilities:
· Coordinate day-to-day operational tasks associated with client accounts.
· Serve as a point of contact between sales and account managers, clients, and internal teams.
· Work alongside UK/Ireland Sales manager across all accounts.
· Assist in onboarding new clients and setting up accounts in internal systems.
· Monitor and manage data accuracy, reporting, and billing processes.
· Track project timelines and ensure deliverables are met on schedule.
· Identify and resolve discrepancies or issues in account operations.
· Maintain documentation and update records to ensure compliance and accuracy.
· Support continuous improvement initiatives by identifying operational inefficiencies.
· Regular working days from London based showroom (so preferable living max. 45 minutes from London; Angel).
Qualifications:
· 3+ years relevant experience in account coordination, customer service, operations support, sales or administrative support.
· Strong organizational and multitasking skills with attention to detail.
· Excellent communication and interpersonal skills.
· Proficiency in Microsoft Office Suite, Google Workspace, and CRM or project management tools.
· Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications:
- Experience in digital signage, advertising, SaaS, or related industries.
Job Type: Full-time
Work Location: Hybrid remote in London EC1V 7AN